Shipping Policy

  • Thank you for choosing Elara. We are committed to providing you with a seamless shopping experience, including fast and reliable shipping services. Please review our Shipping Policy to understand how we handle the delivery of your orders.

1. Shipping Zones: We currently offer shipping within the United Arab Emirates.

2. Processing Time: All orders are processed within 3-5 business days. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods: We offer fast shipping options to ensure timely delivery of your orders. Our standard shipping time is within one week for addresses within the United Arab Emirates.

4. Tracking Information: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment using the provided tracking information.

5. Delivery Timeframes: We strive to deliver your orders as quickly as possible. Our standard delivery time within the UAE is within one week. However, please note that delivery times may vary based on your location and any unforeseen circumstances, such as weather conditions or holidays.

6. Delivery Partners: We work with reputable and trusted courier services to ensure the safe and efficient delivery of your orders.

7. Delayed or Lost Shipments: In the rare event that your shipment is delayed or lost, please contact our customer support team at & We will work with our shipping partners to investigate and resolve the issue promptly.

8. Changes to Shipping Policy: We may update our Shipping Policy from time to time. The latest version will be posted on our website with the effective date.

9. Contact Us: If you have any questions or concerns about our Shipping Policy, please contact us at